Send Flower and Gift to Iran
Send Flower and Gift to Iran
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   You Are Here : Home > Customer Service > Track or Modify an Order  
Track or Modify an Order
  1. How can I check my order status?
  2. Refund policy and order cancellation
  3. Can I make changes to my order after it has been submitted?
  4. How can I receive a confirmation of my order?

  1. How can I check my order status?
    It's easy. Click on 'Order status' button in our website and enter your email address and password. You can also call us at 0098-911-195-3944 (Other Countries) or 1-888-880-6811 (Toll Free in USA and Canada) and we will be happy to assist you.



  2. Refund policy and order cancellation
    Minimum charge of %5 apply for cancellation (%5 of total purchase). The customer may cancel an order without giving any reason but cancellation date depends on the product you choose and the destination city.

    For flower and cake orders, for all cities, you can cancel your order 2 days before the delivery date. For all other products the minimum length of time for cancellation is 3 days before the delivery date.

    Those who cancel after the official cancellation date will be charged %50 (fifty percent) of the total amount of their shopping.

    To cancel an order, please send us an email at Sales@GiftToIran.com , you will receive a refund within 4-5 business days.



  3. Can I make changes to my order after it has been submitted?
    You are able to change your order after you place it but only if the order has not yet been packed and prepped for shipping or shipped. If you would like to make a change, please call us at 0098-911-195-3944 (Other Countries) or 1-888-880-6811 (Toll Free in USA and Canada) (you have to change an order only by phone call).



  4. How can I receive a confirmation of my order?
    We will automatically send you an email confirmation as long as you have provided us with a valid email address.


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